Peak has lasted nearly 12 months already, but the biggest test is yet to come. Golden Quarter 2020 is arriving. And it's adding even more orders, parcels and uncertainty into the mix...
An honest review of the current retail landscape.
Research, stats and figures; form a picture of the new world of customer behaviour and delivery expectations. With curated killer facts and info to help you with business cases, plans and presentations.
Thought-provoking perspectives and key insights - with reflections on 2020 and predictions of 2021, to help shape your planning. Interviews and blogs from some of the industry’s top CX experts; including Wincanton, Hermes, DPD, Party Delights, musicMagpie, Cygnia Logistics and Retail Week.
A condensed wrap-up of key themes, findings and takeaways.